TargetRecruit User Guide
ℹ️ Welcome to the TargetRecruit User Guide!
TargetRecruit is a powerful applicant tracking system (ATS), CRM, and back-office application meant to serve the needs of staffing firms of all sizes. Although its features have been designed to be as intuitive as possible with the help of the Salesforce platform, this user guide is meant to provide guidance, tips, and best practices for everyone from inexperienced users to industry veterans to get the most out of the TargetRecruit ecosystem.
📕 How it works
TargetRecruit comprises objects and features custom-designed for the staffing industry, so firms can do more business in fewer clicks. Those objects and features include:
Login and Home | The TargetRecruit home page is completely customized for each user’s unique requirements. The following components are accessible:
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Manage Activities | The following items are considered as activities:
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Accounts | Accounts are used to keep track of any type of company (or relationship), such as a prospect, customer, competitor, vendor, etc. The Account Details page (Account Record) displays the details of all the Accounts in the system, including:
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Contacts | Contacts are used to keep track of all the details of the people working at different accounts. The Contact Details page (Contact Record) displays all the contact's information:
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Candidates | Candidates are the people who are actively or passively seeking job opportunities. The Candidate Details page (Candidate Record) displays all the candidate's information:
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Credentials | All credential details are archived in the Credentials Master tab. There is also a Credentials Home page, both located under the + or drop-down arrow links at the top navigation menu. |
Jobs | Jobs are requirements for open positions and should be filled and tracked within the system. The Job Detail page (Job Record) displays all the details that pertain to that Job:
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Job Applicant | Job Applicant is a bridge between a candidate and a job, allowing the same candidate to be applied for multiple Jobs and have multiple candidates for the same Job. Stages are managed in the Job Applicant record, so if the Candidate has applied for multiple jobs, gone through the interview process, and becomes a hire, those various stages are updated and tracked here. The Job Applicant Detail page (Job Applicant Record) displays all the details that pertain to that job applicant:
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Interviews | The Interview detail page (Interview Record) displays all the details that pertain to interviews completed by candidates:
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Placements | A Placement is the label for when a candidate is converted to a hire, or in the onboarding process. The Placement Detail page (Placement Record) displays all the details that pertain to that placement:
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Candidate Search | Candidates Search performs an extensive customized search amongst all the candidates in the system. Searches can be saved and can be viewed later, showing refreshed data each time. Use the Keyword Search fields or narrow down your search by sorting through the filter fields. Once you have your results, you have the option to:
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Job Board Search | Job Board Search enables an extensive customized search for candidate profiles. Using this feature, the user can search for a candidate profile from various job board sites such as LinkedIn, Dice, and more. Based on the keywords entered and with the criteria selected, which includes, location, education details, industry and so on, the search results are displayed from the selected job board sites and candidate profiles are listed in the search results. Recruiters can shortlist candidate profiles based on the job requirements and create Job Applicants by adding the Candidate profiles to the Job List. The candidate profiles can also be imported into the system using the Import button. Searches that are performed can be saved and viewed later. |
Timesheet | Timesheet allows employees to record their work hours. The employer can use a timesheet to pay employees. Timesheets & Projects synchronize to offer:
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Accounting Systems Integration | The Accounting Systems Integration is the connection between Timesheets and Accounting. Once the Timesheet is approved, you are now ready for Invoicing OR Billing: |
Payroll Systems Integration | The Payroll Systems Integration connects the approved Timesheets and generates invoices to process payroll and issue checks. |
Reports | Reports return a set of records that meet certain criteria and display it in an organized fashion. TargetRecruit comes with many pre-built Reports. Any custom report can be created in the system by clicking on the Create New Custom Report button from the Reports Home page: |
Dashboards | Dashboards are a geographical representation of data. They provide snapshots of key metrics and performance indicators for your organization and can vary by the end user. Each Dashboard can contain up to twenty components. |
Templates | Templates are typically used as a shortcut and to pre-define the look and content of an email, resume, or letterhead. |
Workflows | Workflows are used to automate standard processes by configuring workflow rules within the system. TargetRecruit comes with several predefined Workflow rules, which can be changed as needed. Note: There are Workflow rules related to the recruitment process, besides others that come with the TR package. Sort through the Workflows by modifying or creating new Workflows. |
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